GenTrade (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, "Site" refers to the Company's website, which can be accessed at https://gentrade.xyz.
"Service" refers to the Company's services accessed via the Site, which provides algorithmic trading solutions and related services.
The terms "we," "us," and "our" refer to the Company.
"You" refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, trading preferences, and other information you provide after registration.
To activate the Service you do not need to submit any Personal Information other than your email address and name. To use the Service thereafter, you may need to submit further Personal Information which may include: trading preferences, financial information, and usage data. We track information provided to us by your browser or by our software application when you view or use the Service, including the website you came from, the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
To become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. If you believe we have collected such information, please contact us at support@gentrade.xyz.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us.
We use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.
You have the right at any time to prevent us from contacting you for marketing purposes. You can also indicate that you do not wish to receive marketing communications from us in your account settings.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to support@gentrade.xyz
Last Updated: April 23, 2024